Tranquil and Quest Specialist Hospital
Lagos, Nigeria

Effective Date: August 11th 2025

1. Introduction
At Tranquil and Quest Specialist Hospital (“we,” “our,” or “the Hospital”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our online services.

2. Information We Collect
We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, date of birth, address.

Medical Information: Health history, symptoms, prescriptions (only if submitted voluntarily through forms).

Technical Data: IP address, browser type, device information, and usage data.

Appointment Details: Preferred dates, services requested, and related notes.

3. How We Use Your Information
We use the collected information to:

Provide healthcare services and manage appointments.

Respond to inquiries and requests.

Improve website functionality and user experience.

Maintain medical records where applicable.

Comply with legal and regulatory requirements.

4. Data Sharing
We may share your information:

With our medical and administrative staff to deliver services.

With third-party service providers for technical, payment, or IT support (under strict confidentiality).

When required by law, court order, or regulatory authority.

We do not sell or rent your personal information to third parties.

5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights
You have the right to:

Request access to your personal information.

Request correction of inaccurate data.

Withdraw consent for processing (where applicable).

Request deletion of your personal data, subject to legal retention requirements.

7. Cookies
Our website may use cookies to improve your browsing experience. You can adjust your browser settings to block cookies, but some features of the website may not function properly.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Tranquil and Quest Specialist Hospital
Lekki, Lagos, Nigeria