Patient Safety First: Our Commitment at TQSH
At Tranquil and Quest Specialist Hospital (TQSH), patient safety is not just a policy, it is the foundation of everything we do. From the moment a patient walks through our doors to the time they leave, every step of care is guided by our dedication to ensuring the highest standards of safety, quality, and trust.
We understand that healthcare is built on confidence, patients must feel safe in the hands of their caregivers. That’s why TQSH consistently adopts international best practices, modern technologies, and evidence-based protocols to ensure that every patient receives care in a secure, hygienic, and supportive environment.
Our Culture of Safety
Patient safety begins with the people who care for us, including our doctors, nurses, and staff. At TQSH, we cultivate a culture of safety awareness, where every team member is trained to identify risks, report concerns, and act promptly to prevent harm. We prioritize team communication, continuous education, and accountability across all departments.
Our medical professionals undergo regular safety and emergency response training, ensuring that we remain prepared for all situations — from surgical care to emergency interventions.
Hygiene and Infection Control
Cleanliness and infection control are at the heart of patient safety. Our hospital maintains a rigorous cleaning schedule, utilizes medical-grade disinfectants, and adheres to strict sterilization protocols in all clinical and diagnostic areas.
Hand hygiene is non-negotiable, every staff member follows proper sanitation practices before and after every patient interaction. Our infection control team also conducts routine audits to ensure compliance with hospital and global safety standards.
Safe Procedures, Reliable Results
Whether it’s surgery, imaging, or laboratory diagnostics, precision and safety are our top priorities. Our facilities are equipped with advanced medical technologies and managed by highly skilled professionals who follow standardized procedures to minimize risks and ensure accurate results.
Before every procedure, patients are fully informed about the process, potential risks, and aftercare steps — because safety also means transparency and informed consent.
Medication Safety
Administering the proper medication, at the correct dose, to the right patient is a core safety principle. Our pharmacy team collaborates closely with doctors and nurses to verify prescriptions, manage potential drug interactions, and monitor treatment outcomes. This collaborative system helps prevent medication errors and ensures that patients receive only the medically appropriate treatment.
“Patient safety is not a choice, it’s our responsibility. At TQSH, we make it our promise to protect, care, and heal with excellence every day.”
Medical Director, TQSH
Continuous Improvement and Feedback
At TQSH, we see safety as an ongoing journey. We regularly review our clinical processes, adopt innovative approaches, and welcome patient feedback to enhance the quality of care continually. Every comment, observation, or suggestion from our patients contributes to making our hospital safer for all.
We also participate in internal and external quality assessments to benchmark our services against the best healthcare institutions.
Our Promise to You
When you choose Tranquil and Quest Specialist Hospital, you are selecting a facility where your safety is our top priority. Every member of our team — from the reception desk to the surgical suite — is committed to creating an environment where patients feel safe, respected, and cared for.
We believe that excellent healthcare starts with trust and protection, and we will continue to strengthen both through continuous training, innovation, and compassion.
